Welcome to the support page for Luxe Novels. We’re here to help you get the most out of your interactive reading experience.
Frequently Asked Questions (FAQs)
How do I save my progress?
Your progress is automatically saved as you read. If you’re using a guest account, create an account to sync your progress across multiple devices.
What are coins and how do I get them?
Coins are used to unlock premium chapters in our stories. You’ll receive 50 free coins when you sign up, and you can earn more through daily login rewards. If you need more, you can purchase coin packs or subscribe for unlimited access to all stories.
How do interactive stories work?
Our stories are designed to be immersive and choice-driven. At key points in the narrative, you’ll be presented with choices that shape the story’s direction. You can always go back to previous chapters to explore different paths and discover new storylines and endings.
How do I change my story preferences?
You can customize your reading recommendations by visiting the “Profile” section in the app and tapping “Edit Preferences.” From there, you can update your favorite genres and tags to help us suggest stories you’ll love.
How do I delete my account?
If you have signed up with an email or social media account, you can delete your account from the “Settings” menu. Please be aware that this action is permanent and will erase all your data, including reading progress and purchases. This option is not available for guest accounts.
Contact Us
If you have a question that isn’t answered in our FAQs, or if you need further assistance, please don’t hesitate to reach out to our support team.
Email: bestpetgames@gmail.com
We aim to respond to all inquiries within 48 hours.
Privacy Policy
Your privacy is important to us. You can review our full privacy policy to understand how we collect, use, and protect your data.